Welcome to GameStop Canada Customer Service !!
At GameStop Canada, we want your experience to be absolutely amazing.
We strive to make sure you can find what you need easily and without hassle! We understand that this does not always go according to plan. We want to know if you have any issues with your online order, your edge account or when you visit one of our stores.
We're here for you!
Save yourself some time
We recommend before contacting us that you check out our HELP CENTRE you will find answers to our most commonly asked questions.
If you can't find what you're looking for in our HELP CENTRE our customer service team is ready to help!
Our business hours are as follows:
Monday to Friday : 10am to 6pm EST
Saturday, Sunday & Public Holidays: Closed
You can contact us by email any time at email@example.com
You can reach us by phone at 1-877-442-6303 or 613-900-6079
We strive to answer all requests within 1 business day.
Requests are answered in the order in which they arrive. Sending duplicate support tickets will increase the time to answer your inquiry. Where applicable, please include your order number with your inquiry.
Please note : Between November 1st and January 15th during high traffic sales events our Chat function will be de-activated. You can continue to reach us by phone or email during these times.